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From 1502 participants, 100 winners have been selected with the best answers given regarding the definition of CX. The following 100 winners are entitled to a LinkAja balance worth IDR 100,000 each.
Access latest ideas and insights from CX professionals all around the world.
Futuristic CX Framework for Omnipresent Customers by Raman M K, Virtual Exhibition CX Summit 2022.
“Customer behaviors are changing every day right and you as a company have to make sure that you are meeting their needs by adopting newer technologies. – in fact, COVID or the entire pandemic has onl
Customer Experience Improvement by Pertamina
Pertamina is one of BUMN companies engaged in the field of energy business with one of its products, such as gasoline. In the sale of gasoline, Pertamina starts to implement self-service for filling g
3 Effective Ways to Build Customer Experience In Your Business
3 Effective Ways to Build Customer Experience In Your Business Customer Experience is a subjective and internal response from customers as a result from direct or indirect interactions with a company
Elevating Customer Experience in the Next New Normal
Elevating Customer Experience in the Next New Normal The COVID-19 pandemic has had a tremendous impact on the way businesses operates and customer experience. Purchases has transitioned into more dig
Meet CX practitioners with various business operations and backgrounds. Keep yourself in the loop.
Customer Experience (CX) is the whole interaction between business and its customers that results on the customers’ perception about the brand. CX achieves its optimal point when the business journey matches the customers’ expectations.
Our platform provides access to CX insights and ideas imperative to improve the brand quality. Learn the CX detailed insights and valuable experience here.
Interaction between brand and customer does matter. The brand needs to continuously improve the customer touchpoint. Improvements that lead to positive customer’s feeling on the brand.
“Focusing on the customer makes a company more resilient”
With a strong commitment to creating ‘WOW’ customer experience, we have been implementing programs that support the development and transformation of CX learning.
An internal Telkom forum aimed to improve the quality of the brands’ CX.
An annual event highlighting latest CX development and transformation.
A certification program aimed for outstanding CX practitioners.
A regular gathering of CX experts and practitioners to share ideas.
One of the best place to interact with CX experts and professionals all across the world, helping you deliver better Customer Experience for your business.
Better Customer Experience is positively correlated with better sales performance, thereby generates significantly higher growth of a business brand.
“There is no power for change greater than a community discovering what it cares about.”
Join us in CX Forum Indonesia and be a part of customer experience transformation in Indonesia’s digital ecosystem.